Privacy Policy

Effective Date: September 24, 2025
Company: Pixol Studio
Address: 28 St. Marks Pl., Brooklyn, NY 11317

Pixol Studio (“Pixol,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website (pixol.studio) and related services.

1. Information We Collect

We may collect the following information when you use our services:

Account Information: Name, email address, and login details.
Payment Information: Processed securely by Stripe; we do not store card details.
Uploaded Content: Product photos, brand assets, and any files you provide for image generation.
Analytics Data: Collected via Google Analytics (browser, device, usage data).
Communications: Emails and messages between you and Pixol (support, onboarding, etc.).

2. How We Use Your Information

We use your information to:
- Provide and deliver our services.
- Process payments and manage subscriptions.
- Communicate with you (support, service updates, marketing emails).
- Improve our website and services through analytics.

3. How We Share Information

We do not sell your information. We may share your data with trusted third-party providers to operate our business, including:

Stripe for payment processing.
Google Cloud for secure file storage.
Airtable for order forms and project management.
Google Analytics for website performance insights.

These providers are only authorized to use your information as necessary to perform their services for us.

4. Data Retention

Customer images and brand assets are stored indefinitely, unless you close your account.
We may retain other personal data as long as necessary for legal, business, or compliance reasons.

5. Your Rights

Depending on where you live, you may have rights under GDPR, CCPA, or other applicable laws, including:
- The right to access the personal data we hold about you.
- The right to correct inaccurate data.
- The right to request deletion of your account and personal information (note: image assets are retained indefinitely unless account closure is requested).
- The right to opt out of marketing communications at any time.

To exercise these rights, please contact us at support@pixol.studio.

6. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Security

We implement reasonable technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or by posting a notice on our site.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
📧 support@pixol.studio
📍 Pixol Studio, 28 St. Marks Pl., Brooklyn, NY 11317