Frequently asked questions

?
Do I need professional product photos to get started?
Nope. A clean smartphone photo on a plain background is enough. If you already have high-quality shots, great — but we can work from simple uploads. Just make sure the label is able to read clearly with no heavy shading or reflections that would make it hard to read.
?
What if I don’t have brand guidelines or a logo yet?
No problem. Upload what you have, and we’ll match your brand’s look and feel based on your website, socials, or the preferences you select in the form.
?
Can I pick more than one style?
Of course! Most brands choose 2–3 styles to start (for example: Studio + Lifestyle + Seasonal). This gives you a mix of e-comm ready shots and content for social feeds.
?
How specific should I be in the notes section?
As specific as you want. Simple direction like “bright and summery” works, but if you have detailed ideas (“use fruit props,” “minimalist kitchen counter vibe”), even better. The more context, the closer we can get to your ideal look. Feel free to send any inspiration or mood boards to us at creative@pixol.studio
?
Can I update my preferences for each week?
Yes — you can always adjust your style preferences or platforms later. Just reach out and we’ll update your profile before your next weekly drop. Please send us any new direction or style preferences a week before your next round of photos are delivered.